Privacy Policy
At Gangai Drop Taxi, we value your privacy and are committed to protecting your personal information.
Last Updated: September 24, 2025
Gangai Drop Taxi ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our taxi services, website, and mobile application.
1. Information We Collect
Personal Information:
- Name, email address, phone number
- Payment information (processed securely by our payment partners)
- Profile information and preferences
Ride Information:
- Pick-up and drop-off locations
- Travel routes and destination information
- Ride times and dates
- Service preferences and special requests
Technical Information:
- Device information and IP address
- Browser type and operating system
- Usage data and analytics
2. How We Use Your Information
- To provide, maintain, and improve our taxi services
- To process your bookings and payments
- To communicate with you about your rides, promotions, and updates
- To enhance safety and security for both passengers and drivers
- To personalize your experience and provide customer support
- To comply with legal obligations and resolve disputes
3. Information Sharing
We may share your information with:
- Our drivers to facilitate your rides
- Service providers who assist in our operations (payment processing, analytics, etc.)
- Legal authorities when required by law or to protect our rights
- Other parties with your consent or at your direction
We do not sell your personal information to third parties.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access and receive a copy of your personal data
- Correct inaccurate or incomplete information
- Request deletion of your personal data
- Object to or restrict the processing of your data
- Data portability (receiving your data in a structured format)
- Withdraw consent at any time, where applicable
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
8. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without verification of parental consent, we take steps to remove that information from our servers.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: privacy@gangaidroptaxi.com
- Phone: +91 80725 21865
- Address: Gangai Drop Taxi, Tamil Nadu, India
Have Questions About Your Privacy?
Our team is here to help you understand how we protect your information and address any concerns you might have.